iPod Repair

iPod Repairs: | 3rd Gen. | 4th Gen. | 5th Gen. | Classic


Dallas iPod Repair

PC Virus Doctors' are currently only repairing the 5th Gen- Video iPod and Classic.
We still accept the older 3rd Gen. and 4th Gen., and Photo iPods.

Shipping iPods

1
One of the securest ways to ship an iPod is to double wrap it in bubble wrap and then take packing tape and wrap it once around the width and once around the lenth of the iPod.
2
Next put the bubble-wrapped iPod into a small sturdy box where it fits nice and snug. (You can easily make a box from sturdy cardboard and seal the sides with packing tape). Then seal the small box shut with the tape.
3
The third step is to put another layer of bubble wrap around the box and insert the small box into a padded mailer or into another small but slightly larger box.
4
Do not forget to include the $34.99 diagnostic fee inside the box which most times covers total labor.
5
Label your address stickers correctly with the address given below. Insure your iPod when shipping to be on the safe side.
6
Do not forget return postage. Returned in the container that you shipped with fresh labels. Include return shipping in the form of stamps; the exact same amount as it took to get to the below repair facility. Also include return insurance in the same amount that was insured to get it to iPod Repairs.

Repairing the iPod

  1. The moment we receive the iPod PC Virus Doctors will immediately email you to notify that the unit has been received and then a determination and diagnosis will follow to determine which repair steps need to be taken.
  2. Then PC Virus Doctors will determine what hardware is needed and the estimated cost to complete the job. The owner will then be notified and asked what decision would like to be made to restore the iPod.

    The iPod will be restored or not and immediately shipped back to the owner.

Email us below for these services; NO phone calls, please.

Bringing Your iPod Directly to the Shop

Email first to make sure our Dallas repair shop is open and then we can be expecting you to drop off your unit to us. The cheapest and fastest way to get your iPod repaired if you are in the Dallas/ Ft. Worth Metroplex.

The physical address and email address along with a map is located at the bottom of the page.

When you email us please describe the following problems if it is not an actual physical problem:

(1) Let us know which generation ipod you have, if you do not know then please search this link> Identifying iPods < to find out your model and please let us know the Gigabytes of capacity.

(2) Was the iPod Shuffle behaving in any peculiar or strange manner before it stopped working properly?

(3) Did the problem occur when you were trying to update the songs?

(4) If it is a battery problem have you tried to totally power the iPod battery down when it runs out of power and then tried to power it back up?

(5) We often are asked if iPods can get viruses that need removing but that is never the case in our experience.

Users needing iPod data recovery for music and other data should go here for special rates: Dallas Data Recovery

Dallas iPod Repair includes replacing or repairing:

  1. Batteries                                                               7. Click Wheel Button
  2. Cables                                                                    8. Display
  3. Headphone Jack and Hold Switch              9. Rubber Bumpers
  4. Hard Drive                                                             10. Click Wheel
  5. Hard Drive Cable                                                 11. Logic Board
  6. Front Panel

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